FAQs：
（1）What happens if the picture goes wrong when releasing the product?
Solution:
First copy the link to the error to the browser: if the picture can be opened normally, see which picture is, save the local computer, and then the product editing page delete the original picture and upload the picture from the local computer. If the picture cannot be opened, indicating that the picture has been lost, the picture information needs to be deleted from the product editing page. If the picture can be opened normally, the platform interface may be abnormal or unstable, which can be saved first and resubmitted later
（2）How to set up a promotional inventory for the products?
Promotional inventory: When adding products to a discount campaign, Promotion inventory can be set up for different variants, such as 100 variant inventory, Promotional Inventory Set-up 50, The first 50 can be bought at promotional prices, The remaining 50 can only be purchased at the original price operation process: [product-site products-click to edit the promotional price-select promotional activities-set discount prices, promotional inventory-can be determined]
Note: 1.only the site online product edit promotional price, 2. When a new discount activity is added to the product, If the product has been added to the discount activity, Edit the promotion price again, Unable to set up the promotional inventory, Can only add discount activities after removal, To set it up
（3）Online product update inventory, price, description, title, attribute field and other information, why the cross-border e-commerce background has not changed?
Solution: If the display is inconsistent, you can check whether the detail page prompts the red error to display the specific field, and can be submitted according to the error
（4）Request comment rules
Definition: Set rules, meet the rules of order sending request buyer comments
Note:
Subaccount requires the main account to log in the upper right corner of the user name-permission management-role management editor-platform customer service module-check the request comments and check the editing permission to operate!
The screening time is the order time, the start time can be two months earlier, the end time is one month later!
Update once a day through screening conditions of order, automatic filtering has sent request comment orders and each order only once
According to the platform rules, only 5~30 days after the order delivery order request can set the priority, the smaller the priority, the order meet multiple rules will perform high priority rules!
（5）Import the order, prompt the same order SKU can not be repeated how to handle?
The same order number, contains multiple different products SKU, please branch fill in (such as 002 order contains 1 test2 and a test4, then test2 and test4, branch fill)
The same order number, contains multiple same product SKU, direct modify number, do not branch fill in (for example, 002 order contains 2 test4, that directly set the number of test 4 is 2, do not branch fill in, otherwise it will be reported error