
(1)Review Monitoring: We provide a comprehensive review monitoring service, alerting vendors to negative comments immediately to enable prompt troubleshooting.
(2)Feedback Request: Our platform enables an automated system for requesting seller feedback and product reviews from buyers. Focused on timing and content, our emails are crafted to yield high response rates.
(3)Ratings Management: We offer insights to analyse the aggregate data of ratings, helping to boost overall ratings over time.
(4)Dispute Assistance: In cases of inappropriate or fraudulent reviews, our team assists in the dispute process.
Our aim is to assist sellers in managing feedback effectively to foster customer relations and augment business growth.