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Features

Listing:

(1)Inventory Management: Our system enables sellers to efficiently control their product listings across diverse e-commerce platforms. Sellers can effortlessly track stock levels, update listing details, set pricing models, and sync inventories in real-time. This reduces the risk of overselling by ensuring accurate stock counts across all sales channels, and thereby enhances overall operational precision.

(2)Multichannel Selling: We understand the need for brands to be present where their customers are. Our platform integrates with various global marketplaces, allowing sellers to synchronize and manage their listings from a single centralized dashboard. This simplifies the process of selling across multiple channels and allows sellers to expand their reach and sales potential worldwide.

(3)Order Management: Our system simplifies order fulfillment by aggregating all orders from various marketplaces into one streamlined interface. Sellers can track order status, process wholesale orders, generate shipping labels, and offer a seamless shopping experience to global customers. By automating and harmonizing order workflows, sellers can boost their productivity and customer satisfaction levels.

(4)Business Analytics: Understanding business performance is the foundation for growth. Our platform provides comprehensive business analytics that outlines key metrics related to sales, products, and performance across all channels. With these insights, sellers can make data-driven decisions to optimize their sales strategy and accelerate business growth.

Promotions:

We provides rich promotional features to enhance your sales force and customer stickiness. The following are the main functions:

(1)Promotion Activity Settings: Various types of promotional activities can be set for the store, such as full discounts, discounts, point redemption, etc., and the start and end times of the activities can be set to facilitate your refined operation

(2)Automatic coupon distribution: Coupons can be automatically distributed to consumers based on their consumption situation, increasing the repurchase rate.

(3)Data-driven operation: All promotional activities can be tracked with data, allowing you to have a detailed understanding of the effectiveness of each activity for the next strategy adjustment.

(4)A/B testing: You can conduct multiple versions of marketing plan testing to find the best solution and effectively increase sales.

Feedback and Reviews:

(1)Review Monitoring: We provide a comprehensive review monitoring service, alerting vendors to negative comments immediately to enable prompt troubleshooting.

(2)Feedback Request: Our platform enables an automated system for requesting seller feedback and product reviews from buyers. Focused on timing and content, our emails are crafted to yield high response rates.

(3)Ratings Management: We offer insights to analyse the aggregate data of ratings, helping to boost overall ratings over time.

(4)Dispute Assistance: In cases of inappropriate or fraudulent reviews, our team assists in the dispute process.

Our aim is to assist sellers in managing feedback effectively to foster customer relations and augment business growth.